Haohua (Shaanxi) Cross-Border E-Commerce Co., Ltd. -- Haohua E-Commerce Platform Terms Of Service

INTRODUCTION

          Welcome to the Haohua e-commerce Platform (hereinafter referred to as the "Platform"), which is operated by Haohua (Shaanxi) Cross-border E-commerce Co., LTD. (hereinafter referred to as the "Haohua Company"), aiming to provide users with a high quality and convenient Martin Martin boots purchase experience. In order to ensure that you can enjoy clear and reasonable rights and interests protection when using the Platform services, we hereby formulate the following terms of service (hereinafter referred to as "Terms"). Please read and understand the Terms carefully before using the Platform services. Your use of these terms will be regarded as acceptance and approval.

Scope of service

          Platform service content: Haohua e-commerce platform focuses on the sale of Martin boots, providing one-stop shopping experience including commodity browsing, purchase, payment, logistics tracking, after-sales service, etc.
User Qualification: Users using this platform must have full capacity for civil conduct and promise to comply with relevant laws and regulations and the provisions of this article.
          Service area: The service scope of Haohua e-commerce platform covers the world, but the specific distribution area and cost may vary due to factors such as goods, inventory, logistics and so on. Please pay attention to relevant information when purchasing goods.

Account registration and management

          Account registration: Users need to complete account registration before using the platform services. When registering, users are required to provide true and accurate personal information and set a security password. Haohua Company has the right to review the user's registration information, if the information is found to be untrue or does not meet the requirements, the right to refuse registration or cancel the account.
          Account security: The user shall keep the account password properly and shall not disclose the account information to a third party. Due to the user's own reasons for account theft or password disclosure, Haohua company does not assume any responsibility. When the user finds the account abnormal, he shall immediately notify Haohua Company, and cooperate with the security verification and recovery operation.
          Account cancellation: The user has the right to apply for account cancellation. Before cancellation, please ensure that there are no outstanding orders or disputes in your account. After the cancellation, Haohua Company has the right to delete the relevant information of the user, except for the information required to be retained in accordance with laws and regulations.

Purchase and payment of goods

          Commodity information: The commodity information on the e-commerce platform of Haohua is provided by the supplier, including commodity name, picture, price, specification, inventory, etc. When users buy goods, please carefully check the details of the goods to understand the real situation of the goods.
          Purchase process: After the user adds the desired goods to the shopping cart, he can choose to continue shopping or settle. At the time of settlement, please make sure that the delivery address, contact information, payment method and other information are correct.
          Price and payment: Commodity prices are subject to the platform display and may change due to market supply and demand, promotional activities and other factors. When paying, please make sure the account balance is sufficient or choose the correct payment method. Haohua e-commerce platform supports a variety of payment methods, including but not limited to credit cards, debit cards, third-party payments, etc.
          Order confirmation: After the user successfully pays, the platform will generate the order and send the confirmation information to the user account. Users can view order details through their account, including product information, delivery address, logistics tracking, etc.

Logistics distribution

          Logistics options: Haohua e-commerce platform cooperates with a number of logistics companies to provide users with a variety of logistics options. Users can choose the right logistics method when purchasing goods according to their own needs.
          Logistics tracking: Users can view logistics information through Haohua e-commerce platform to understand the delivery progress of goods. In case of logistics delay or abnormal situation, please contact Haohua company or logistics company customer service in time to solve the problem as soon as possible.
          Receiving inspection: After the user receives the goods, please be sure to inspect the goods in front of the Courier. If you find that the goods are damaged, missing or do not meet the requirements of the order, please immediately reject and contact Haohua customer service.

After-sales service

          Return and exchange policy: Haohua e-commerce platform follows the relevant national laws and regulations and platform regulations to provide users with return and exchange services. Users need to submit a return or exchange application within the specified time, and provide relevant certification materials. Haohua will review and process the application as soon as possible after receiving it.
          Quality assurance: Haohua e-commerce platform sales of goods are strictly screened and quality testing. If the user finds that the product has quality problems in the normal use process, he can contact the customer service of Haohua company to defend his rights.
          After-sales service period: The after-sales service period of different products may be different, please read the after-sales service description in the details page of the product carefully before use.
Intellectual Property and Privacy protection

          Intellectual Property Rights: All content on our e-commerce platform, including but not limited to text, pictures, audio, video, etc., are protected by copyright, trademark rights and other intellectual property laws and regulations. When using the platform services, users should respect and protect the intellectual property rights of Haohua Company and related parties.
          Privacy protection: Haohua company respects and protects the privacy of users. When using the Platform services, users need to agree that Haohua Company collects, uses and stores users' personal information in accordance with relevant laws and regulations and platform provisions. Haohua Company will take reasonable technical measures and management measures to ensure the security and confidentiality of user information.

Disclaimer clause

       Force majeure: Due to natural disasters, wars, government acts and other force majeure factors, Haohua e-commerce platform can not provide services, Haohua company does not assume any responsibility.
       Third party factors: If the user's rights and interests are damaged due to third party reasons (such as logistics companies, payment institutions, etc.), Haohua Company does not assume direct responsibility. However, Haohua company will actively assist users to resolve disputes and strive for maximum compensation.
       User's own reasons: Due to the user's own reasons (such as operation error, password leakage, etc.) resulting in damage to the rights and interests, Haohua company does not assume responsibility. Please pay attention to account security and personal information protection when using the platform services.

Law Application and dispute Resolution

       Application of law: The interpretation, validity and dispute resolution of these Terms shall be governed by the laws of the People's Republic of China.
       Dispute resolution: Any dispute arising from the use of the Platform services between the user and Haohua shall first be settled through friendly negotiation. If negotiation fails, either party shall have the right to file a lawsuit with the people's court where Haohua Company is located.
Other Terms

       Modification of Terms: Haohua Company has the right to modify these terms according to laws and regulations, market demand and platform operation. The revised terms will be publicized on the platform, and the user's continued use of the Platform services will be deemed to accept the revised terms.
       Validity of Terms: These Terms constitute the entire agreement between the User and the Company regarding the use of the Platform Services, superseding all prior oral or written agreements between the parties regarding the use of the Platform Services.
       Notification method: Haohua Company can send notification to users through platform announcement, email, SMS and other means. Users should ensure that the contact information provided is true and effective, and promptly check the notification information.

Conclusion

       Haohua e-commerce platform is committed to providing users with high-quality, convenient Martin boots purchase experience. We hope that through the clear agreement of this clause, we can ensure that users can enjoy full rights and interests protection while enjoying the service. When using the platform services, users must comply with relevant laws and regulations and the provisions of this clause, and jointly maintain a good shopping environment. Thank you for your support and trust!